Return Policy

Thank you for choosing SM Digi Land. We strive to deliver high-quality digital products that meet and exceed your expectations. Please read our return policy carefully before making your purchase.

Digital Products

Due to the nature of digital products, all sales are generally final. Once you’ve accessed or downloaded our digital products (such as video tutorials, PDF files, and AI-generated prompt collections), we are unable to offer refunds or exchanges.

Exceptions

Refunds may be considered under the following conditions:

• The digital product is proven to be defective or corrupted, and we cannot provide a functional replacement.
• Accidental duplicate purchases within 24 hours of initial purchase (please contact us immediately).

How to Request a Refund

If your case meets one of the exceptions above, please contact our support team at support@smdigiland.com within 7 days of your purchase. Please include your order number, email address, and a clear description of the issue.

Refund Processing

Approved refunds will be processed within 5-7 business days to the original payment method.

Contact Information

If you have any questions or concerns regarding our return policy, please contact us at:

• Email: support@smdigiland.com

Thank you for your understanding and cooperation.